OR-ME: orientamento nuovi cittadini Mercenasco
About this good practice
Assist migrants and inform them about services that favor their inclusion in the socio-economic context.
Resources needed
The desk is held by legal operators from social cooperative, in collaboration with the administration of the municipality, educational institutions, public health services, legal desk, employment agencies. The help-desk support cost 20.000 €/year in gross salary.
Evidence of success
Data showed that in one year, 74 persons have been involved by the services offered. A total of 20 family units, 26 minors, 32 men and 42 women.
The project has higlighted that there is a strict link between living and social condition of migrant and the rate of success in entering the labour market. All migrants involved has been succesfully guided trough the process of entering the labour market in local companies.
Potential for learning or transfer
The accesses to the Help Desk highlighted the fundamental needs of migrants for their socio-economic integration in the territory. Based on this information, new initiatives are developed to respond to these needs with new targeted and structured support tools: parentign support, financial education, training and active job search actions aimed at mothers and services for the children of the latter. Furthermore, it is a practice that can be transferred to neighboring communities in order to share the network of contacts and resources effectively.
The approach used ensures that the Help Desk acts both as a support and assistance centre, but also for collecting data (demographic, skills, needs) useful for understanding which public infrastructures to strengthen (educational institutions, public health services, legal desk, employment agencies) on resources and new policies , the local actors to involve and the needs for shaping future active policies in the territory.
Further information
Good practice owner
Consorzio Intercomunale Servizi Socio-Assistenziali Caluso